contribute to the high standard of quality client service to both financial intermediaries and investors Leadership: Leading team members to achieve Client Service's strategic objectives Growing and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's Provide resolution Liaison role between Communication Centre, Client Services and Sales teams Creating a culture of Treating
environment.
Job Skills
for a motorcycle enthusiast who has parts and service experience. This unique position is for a new and
handling the service intake (Service Advisor). It is essential that you have RECENT Parts Sales/Service Advisor
motorcycles
At least 3 years of RECENT Parts Sales/Service Advisor experience in a franchised dealership
terms and conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty Communicating with manufacturers, warranty providers, service advisors, technicians, and customers regarding
terms and conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty Communicating with manufacturers, warranty providers, service advisors, technicians, and customers regarding or reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries compliance with warranty policies Excellent client service Please note only candidates with the required experience
be responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction abilities Experience in a call center or customer service role is a plus
clients signing on for medical administration services. Your mandate is to build strong relationships Guide clients through the adoption of the bureau service On-board and train bureau clients on products and Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information software products 2 years upselling products and services to existing clients 2 years building strong and
clients signing on for medical administration services. Your mandate is to build strong relationships Guide clients through the adoption of the bureau service On-board and train bureau clients on products and Requirements Possess in-depth knowledge of the medical services claims industry and healthcare coding systems qualification preferred 4 years experience in a client service role, within the healthcare and/or information software products 2 years upselling products and services to existing clients 2 years building strong and
successful customer-facing agents to deliver the best service in the insurance industry • Manages people related absence and attrition within the team to ensure service level contributions are met/exceeded • Manages written correspondence • Ensure efficiency of service productivity and performance in the contact centre own competencies • Deliver exceptional customer service that exceeds customers' expectations through proactive order to drive and achieve relevant product and service targets • Completed Matric (Grade 12) • 2-3 years'
on Xero (pref).