customer needs, delivering a first-class customer service while remaining committed to treating customers Provide customers with comprehensive product and service information. Utilise our in-house operating system and workflow monitoring. Ensure compliance with Service Level Agreements (SLAs) by completing cases within within agreed-upon timeframes. Uphold customer service quality standards and align with established business
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
in Excel and comfortable working with financial services industry software. Leadership qualities: Your audiences. Experience in the insurance or financial services industry is a plus.
division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will will report directly to the Client Service Manager. The candidate must be highly efficient, energetic improved Client query response times and Maintaining Service Level Agreements Ensuring acceptable talk time
division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will will report directly to the Client Service Manager. The candidate must be highly efficient, energetic improved Client query response times and Maintaining Service Level Agreements Ensuring acceptable talk time
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership
African brand requires an experienced Financial Services Manager. The role involves managing a small finance
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed least 2 to 3 years experience in shipping Customer Services Orientation Excellent Communication and Interpersonal
leading Cape Town-based e-commerce and financial services business Our client is on the lookout for a highly Legal Assistant to support the Head of Group Legal Services. In this role, you'll play a pivotal part in coordinating various legal services across our client's rapidly expanding organization. Legal Service Coordination: Coordination: Coordinate and provide all group legal services, including company secretarial, HR, risk and compliance different management levels to identify legal service needs. Contract Drafting and Revision: Draft and
compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele. The Client responsible for delivering exceptional customer service to clients seeking to compare Estate Agents for candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: internal teams to address customer feedback, improve service offerings, and enhance the overall customer experience disciplines. 2. Previous experience in customer service roles, ideally within the UK market. 3. Excellent