Inbound Call Centre Customer Service Jobs in Cape Town - Page 3
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Client Services Team Leader Cape Town
Ntice Sourcing Solutions
Cape Town Region
division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will will report directly to the Client Service Manager. The candidate must be highly efficient, energetic Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity
share this job on whatsappClient Services Team Leader Market Related
Ntice Sourcing SolutionsCape Town Region
division of IDM has an opportunity for a Client Services Team Leader. As part of our exciting growth, we we are currently seeking a Client Service and Retention Team Leader. The successful candidate will manage manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will will report directly to the Client Service Manager. The candidate must be highly efficient, energetic Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity
Export Client Service Clerk - Reefer (cape Town)
Mediterranean Shipping Company T/a MscSouth Africa
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed least 2 to 3 years experience in shipping Customer Services Orientation Excellent Communication and Interpersonal
Client Services Agent B2c Uk R18 000 To R22 000 Com
The Legends AgencyCape Town Region
R18 000 to R22 000 + Com decision-making for customers seeking to compare Estate Agent performance seeks a Client Services Agent to focus company, responsible for delivering exceptional customer service to clients seeking to compare Estate Agents candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: Responsibilities: 1. Provide prompt and courteous customer support to individuals seeking to compare Estate performance for selling their homes. 2. Assist customers in navigating the company's platform, explaining
Client Administrator Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the providing a first call resolution experience, while maintaining a high standard of customer service. They also Client Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Team Leader Cape Town
CareerboxCape Town Region
efficient service to our clients leading, managing, developing and motivating a team of call centre agents and weekly targets are met Respond to escalated customer issues from Agents Continually evaluate agent and conduct regular quality assurance checks of call and ensure processes and procedures are adhered improve team operations, efficiency and service to customers and clients. Provide statistical and performance Skills; defining performance standards and meeting service levels; manage resources; good time management
Mfc (salaes) Salaried Financial Advisor-capetown 7000-10 000
Old Mutual MfcCape Town Region
7000-10 000 demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial financial futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional Professionalism, Customer-first, Advice led. Provide appropriate financial advice, in line with the customer's resources
Financial Adviser Cape Town
Old Mutual MfcCape Town Region
7000-10 000 demands utmost professionalism, integrity and a customer-centric approach. An accredited financial advisor advisor commands the respect and trust of those customers who are entrusting their and their families financial financial futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams, accreditation with the Financial Services Regulatory authority and requires continuous professional Professionalism, Customer-first, Advice led. Provide appropriate financial advice, in line with the customer's resources
Gap Claims Assessor
Cape Town City Centre
R16 000 Monthly
targets with a high level of accuracy and within service turnaround time.
To maintain and update your
training will be done within our Client Contact Centre for all successful candidates. The successful candidate
probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing
progress and skills gained within the Client Contact Centre.
Claims Assessor Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
targets with a high level of accuracy and within service turnaround time. To maintain and update your daily training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
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