variance is less than 5% Support Projects/BQ Management/Campaign Launches, Upskills, Refreshers Take for relevant campaigns Coordinate with Gradbay Manager to help transition agent from Training to Gradbay own Trainees on observed Knowledge and Skill gaps Manage Attrition within Training groups with regular one Suggest improvements to Training Manager, Content Designer and Gradbay Managers towards Continuous Improvement Improvement Coordinate with Gradbay Manager to help transition agent from Training to Gradbay as per expectations
existing implementations. Work closely with IT, management, operations and key stakeholders across the Group where required. Work extensively on the Transport Management System & BI applications, involved in setup maintenance and daily operational use. This will include managing development, testing and all elements of user structures. Own projects from inception to delivery. Manage business expectations and maintain communication business to make better operational and management decisions. Manage and update tasks on the work platforms
implementations.
Business Analytics: Responsible for developing and managing a data warehouse for the business, including all platforms and analytical models vital for tracking and managing the business Working closely with cross functional rationalized, documented, implemented and supported Managing small, medium and large sized projects, ensuring maintained during the project lifecycle Driving change management across the business in order to support various understanding of project management methodology and related concepts – project management qualifications are
designs using selected services and products. Management of full software development cycle Strong stakeholder Reporting on process progress and change management. Project management Academic Qualifications and Certifications: Foundation Certified Required Experience: Leading and managing software development teams. Comprehensive understanding methodologies including agile. Strong change management skills Customer focused software design principles thinking principles. Project and operational risk management Budget planning, forecasting and control. Strategic
using selected services and products.
Academic
Required Experience:
environment specific problems. Assisting with change management procedures and with improving release and operations deployment techniques and procedures. Escalate and manage incidents with software vendors if required. Updating Advance SQL knowledge and experience. Warehousing Management System experience. Interested: Must meet minimum about excellent customer service delivery. Self-managed. Excellent organising skills with the ability to
on-going operations are adequately supported. Management, configuration and administration of servers Firewall maintenance and management. Network administration and management. Disaster Recovery (DR) Business Good verbal and written skills Flexible Time management skills Attention to detail
an HRIS & Analytics Specialist, focusing on managing HRIS, analyzing data, ensuring data integrity staying updated on HRIS trends. The role involves managing employee records, generating reports for stakeholders Employees and department managers, operational teams, and users IT Service Delivery Managers / Analysts Masterdata Masterdata Team Management Accountants External Nextec Application and software developers (Pilotfish, Nologo) performance metrics Advanced proficiency in database management and security, as well as running SQL queries
Microsoft Power BI and associated products. Time management. Stress tolerance. Problem-solving & critical Interpersonal management skills. Key Performance Areas: Collect, store & manage data effectively