dynamic and high performing TEAM in Sandton Platinum Life specialises in offering top-class insurance services Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience
you’ll do:
you’ll do:
optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous
resolving life-cycle events and discrepancies. Duties and Responsibilities Manage phone calls and correspondence
resolving life-cycle events and discrepancies. Duties and Responsibilities Manage phone calls and correspondence
quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and long-term insurance industry. Experience in Individual Life Insurance products. Business and Operational knowledge
quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and long-term insurance industry. Experience in Individual Life Insurance products. Business and Operational knowledge
civil, criminal and labour related matters in a call centre environment. Efficient administration of Criminal
civil, criminal and labour related matters in a call centre environment. Efficient administration of Criminal