further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and long-term insurance industry. Experience in Individual Life Insurance products. Business and Operational knowledge
quality assurance checks. Evaluate team members' calls to ensure adherence to communication protocols and long-term insurance industry. Experience in Individual Life Insurance products. Business and Operational knowledge
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across qualification Min 3 years customer experience in Life insurance industry Previous experience in working
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across qualification Min 3 years customer experience in Life insurance industry Previous experience in working
with the design team to bring copy and imagery to life across all campaign projects
opt-out requests effectively (internally). • Ad-Hoc call audits. • Client Relationship Management: Build
opt-out requests effectively (internally). • Ad-Hoc call audits. • Client Relationship Management: Build