documentation and providing time estimates for tickets. Requirements : .Net Framework ASP.Net Webforms
knowledge Network and infrastructure maintenance Ticket closure resolved timeously Optimal BSC performance
AAR regularly. Remote Support Ensure that all tickets logged online are responded to correctly and within
Enthusiast: While a Matric qualification is your ticket to the game, tertiary education adds an electrifying
Enthusiast: While a Matric qualification is your ticket to the game, tertiary education adds an electrifying
processes. Participate in the Scrum ceremonies – size tickets, run planning and retrospectives. Review code from
support function in its entirety – Classify support tickets into root causes to enable rolled-up reporting
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
necessary Attending to office repairs, logging tickets and dealing with service provider Assisting with
foundation data validation) Integration reporting (e.g. ticket status alignment) Conduct runbook automations (e