staff supervision, inventory management and customer service. Duties: Drive sales and stock management planograms) for a complete customer shopping experience. Ensure exceptional customer service at all touch points shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests Analyse right the first time. Anticipates and responds to customers' needs fast and effectively. Assists in resolving attracts the client into buying the product or service. Provides feedback. Manages the work environment
scheme Service Level Agreements · Prepare and analyse statutory returns as per scheme Service Level Agreements income within stipulated time frames and scheme Service Level Agreements · Correctly prepare, process and · Resolve all queries timeously as per scheme Service Level Agreements · Capture and balance all reconciliation relationships with customers and relevant stakeholders are successfully achieved · Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in Position Specific Outputs
for a complete customer shopping experience.
Ensure exceptional customer service at all touch points
Drive shop-keeping and house-keeping disciplines
Manage customer interactions, complaints and requests
Analyse first time.
Anticipates and responds to customers' needs fast and effectively.
Assists attracts the client into buying the product or service.
Provides feedback.
Manages the work
applicable legislation. Also provide an account payable service to the business in terms of the SLA. Key Performance Communication and Query Resolution Accounts Payable Service and Operations Competencies Analytical Thinking and Attention to Detail Ethical behaviour Customer Service Orientation Business and Financial Acumen
applicable legislation. Also provide an account payable service to the business in terms of the SLA. Key Performance Communication and Query Resolution Accounts Payable Service and Operations Competencies Analytical Thinking and Attention to Detail Ethical behaviour Customer Service Orientation Business and Financial Acumen
injury on duty management. Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined relationships with customers and relevant stakeholders are successfully achieved - Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in Generic Objectives Position observances. -Execute medicine stock control -Manage service level agreements and operational details of companies
To liaise and coordinate activities between the customer and IT professionals to ensure system problems implemented/developed will resolve issues and customer requests. Accountabilities: Continuous improvement Investment within area of specialisation Drive customer-centricity - Provide specialist input and recommendations specialisation is provided to enhance performance Drive customer-centricity - Maintain a high level of impact on client and stakeholder needs, satisfaction and service delivery Knowledge management - Ensure that adequate
or digital strategist. As an integrated agency servicing established retail brands, candidates are able advocacy – promote brand values, products and services while maintaining a consistent brand voice and improvement. Social listening – monitor and report on customer feedback, sentiments and conversations to inform strategies, identify opportunities and address customer concerns. Collaborations and partnerships – identify platforms. Experience in community engagement, customer support, or public relations is a plus. Ability
management of leave. Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined relationships with customers and relevant stakeholders are successfully achieved - Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in Generic Objectives: Specific applications -Coordination skills -Facilitation Skills -Customer Focus -Relationship building skills -Attention
management of leave. Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined relationships with customers and relevant stakeholders are successfully achieved - Address customer or stakeholder with the policies and procedures and ensuring customer / stakeholder buy-in Generic Objectives: Specific applications -Coordination skills -Facilitation Skills -Customer Focus -Relationship building skills -Attention