Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have effective call centre service in order to achieve member satisfaction. To deliver an effective call centre cases Telephone Etiquette. Answering telephone calls in a way that achieves member satisfaction Risk Customar Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction
resolution
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
to workplace concerns and violations via inbound calls that enable our client's customers around the world record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional
Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have - Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
Bestmed is a non-profit, mutual medical scheme registered with the Council for Medical Schemes. We have - Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong motivate a team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong motivate a team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
with due cognizance of their impact, to foster mutually beneficial corporate and community relationships to identify shared goals and opportunities for mutual benefit. Demonstrate cultural sensitivity and respect