Management (IM), Change Management (CM), Problem Management (PM) ITIL certification, process knowledge
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azure Cloud, Linux and
overdue accounts Resolve customer complaints or problems Manage & monitor customer satisfaction & retention
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azure Cloud, Linux and
Management: Incidents Monitoring, manage SLAs, problem management reporting, ITIL Ops: Azur Cloud, Linux and
overdue accounts Resolve customer complaints or problems Manage & monitor customer satisfaction & retention
provide alternative solutions, and resolve problems. Manage the various budget iterations between heads
with ITIL processes (Incident, Change and Problem management) Plan and execute maintenance tasks (change
updates, patching, testing, and problem-solving
resources, budget management, and resolving problems, staff management, budgets, sales reviews etc Provides