Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
Certificate Fully Bilingual (English and Afrikaans) Call Centre Sales Experience Problem Solving Ability Training
and high-quality standards. Ensure strong supplier relationships that deliver high-quality cost-effective optimised. Customer Care Call Centre Management Management of the call centre team to ensure the timeous on customer care productivity and service level quality. Constantly seek and introduce new approaches to
adherence to regulatory requirements, monitoring and assurance, assist in prevents financial crimes, and upholds orders from Regulators. Ongoing monitoring and assurance on regulatory matters as it relates to the FIC delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance ability to apply them effectively. Monitoring and assurance: Participating in compliance monitoring and testing
adherence to regulatory requirements, monitoring and assurance, assist in prevents financial crimes, and upholds orders from Regulators. Ongoing monitoring and assurance on regulatory matters as it relates to the FIC delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance ability to apply them effectively. Monitoring and assurance: Participating in compliance monitoring and testing
Reference: NFR003490-KM-1 Calling all Audit and Risk professionals in the market to join a one-of-a-kind dashboards Assist in the preparation of the Combined Assurance Reports Monitor internal controls Operational
Reference: NFR003490-KM-1 Calling all Audit and Risk professionals in the market to join a one-of-a-kind dashboards Assist in the preparation of the Combined Assurance Reports Monitor internal controls Operational
OS and software related issues Competent in call centre management tools Matric National Diploma: Information
Manager for its Steel Fabrication team. Strong Quality Assurance skills are required. This important role reports (30 to 40 staff) Be responsible for effecting quality control, for example: improving the QMS, implementing requirements for ISO compliance, running Quality audits and updating Quality policies and procedures Oversee production delivery and minimise overtime Ideally a B Tech in Quality, Industrial or Mechanical Engineering Must have more Must have knowledge and experience in Quality Assurance methodologies, ideally ISO 9001and QMS auditing
waste abuse Duties and responsibilities Outbound calls Manage Member High utilisation Establish or verify motivation to fund managers where necessary Inbound calls Manage Member GP consultation -Authorise GP Authorisation start of shift. -Answer all telephone calls and ensure that lost calls are limited to the required service schemes. Answer all incoming calls within 1 ring Adhere to all call centre policies and procedures Proactively