stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational
relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge
operations through efficient and responsive Service Desk and Service Delivery Management teams, be accountable
calls and job cards · Managing own customer service support desk The post Customer Service Representatives
12/Matric Experience 2 – 3 Years experience in an IT Service Desk environment Background in IT Services with an
and Written) 2 – 3 Years experience in an IT Service Desk environment Background in IT Services with an
support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services
support as required, in liaison with the IT Service Desk, Contact Centre and all Technology Services