years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
At least 1 - 2 years customer background in call centre or service environment/ customer relations Computer
the team that organizes the company's day-to-day standard procedures. The Receptionist / Office Administrator Managing the Switchboard, screening, and allocating calls to the correct department. Job Description/Duties: Answer the phone in a timely manner and direct calls to the correct department. Take and pass detailed
the team that organizes the company's day-to-day standard procedures. The Receptionist / Office Administrator Managing the Switchboard, screening, and allocating calls to the correct department. Job Description/Duties: Answer the phone in a timely manner and direct calls to the correct department. Take and pass detailed
operators. Ensure general compliance and expected standard of operation is delivered by all service operators approval to the directors. Ensure that all amounts, banking details, company details and invoice numbers are and maintained. Promote the village to a high standard and develop good relationships with outside agencies repair and renewals program for the village service Centre, communal areas and grounds maintenance. Manage all the service operators as well as the service Centre. The catering and frail care must be done on a
encompass:
implementation and maintaining all data centre procedures. - Monitor all data centre assets for tracking information