must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager, the the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose primary individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through partnering Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre systems
sales pipeline Conduct ongoing market research Call centre experience required
must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
problem-solving skills, with the ability to quickly assess situations, make decisions, and drive resolution
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct weekly Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
is currently looking for a Sales Manager (Data Centre) based in Fourways. The Sales Manager will be responsible responsible for achieving the Open Access Data Centre sales target by generating new sales and growing collocation company. Sales manager experience in a Data Centre Telecommunication industry. Microsoft packages
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete Word and Excel. Good typing skills. Prior call centre 6 - 12 Months in a similar role Prior sales experience
industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite) platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills – relationship with each individual who is part of the call centre structure. Document performance agreements for failures, complains and open order report. CALL CENTRE PERFORMANCE MANAGEMENT & REPORTING: Provides
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage