effectively and efficiently. Ticket Management: Skillfully triage incoming tickets, dispatching resources based
SQL Express etc
management of data team projects Management of the ticketing system Day to day communication with stakeholders
documentation and providing time estimates for tickets. - 3 years working experience BTech degree or diploma
documentation and providing time estimates for tickets.
Requ
documentation and providing time estimates for tickets. Requirements : .Net Framework ASP.Net Webforms
users. Working through daily tickets that are logged. Action and update tickets logged with accuracy within
Collaborate with other IT Staff to manage the support ticket workload and resolve issues. Keep abreast of technological Collaborate with other IT Staff to manage the support ticket workload and resolve issues. Keep abreast of technological
thoroughly document requests for assistance in our ticket management system, and track incidents through and other problems (via information gathering, ticket trends, etc.) and communicate the information to
are priority. Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop are priority. Receive and respond to incoming tickets from remote IT teams, such as service desk, desktop