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Field Service Engineer
Westlake
R 22 000 CTC not limited to:
- Reviewing tickets and requirements on Autotask Service Desk
- Ensuring Desk
- Ensuring Autotask is updated on ticket progress
- Ensuring tickets are completed timeously
- Ensuring work done is always given on the ticket
- Ensuring after each ticket is complete and that the feedback types, categories, severity, and urgency of the ticket.
- Building sustainable relationships and support
- Using the best electronic means available (ticket system, monitoring, remote, email,
- telephone
share this job on whatsappField Service Engineer Cape Town (westlake)
Armstrong AppointmentsWestlake
R 22 000 CTC Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or
Team Coordinator Cape Town, South Africa
Pronel PersonnelCape Town Region
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
Team Co-ordinator
Pronel PersonnelCape Town Region
team members Ticket allocation and monitoring for prescribed customers Ensuring that tickets aren't stagnating stagnating for prescribed customers Ensuring that all tickets from prescribed customer systems are created and within Monday.com Ensure that prescribed customer tickets are actioned within SLA Completing daily reporting ensuring that Monday.com is up to date Ensure that tickets are assigned to on-shift engineers Ensuring workload
Senior Services Coordinator
Peoplefinder Career PlacementsSomerset West
or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed contractual requirements. Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign
Senior Services Coordinator Somerset West
Peoplefinder Career PlacementsSomerset West
or Employment Contracts. Keep track of service tickets and recalls. Implement corrective action as needed contractual requirements. Responsible for national ticketing and service performance of the service team. Own region: Ticketing, schedule technician, process paperwork and close out tickets. Ensure all tickets on the processed efficiently and accurately to closing off tickets on time for month-end deadlines. Prepare and sign
Team Co-ordinator
Cape Town City Centre
members
1st Line Support Engineer Cape Town
Kontak RecruitmentCape Town Region
R18 - 24 000 that technical or operational issues on a service ticket are escalated efficiently. Ability to research verification: Candidates selected by the client are verified. False info may disqualify or end employment via given. If no confirmation is received, you must verify with Kontak Recruitment. Ensuring all calls are that technical or operational issues on a service ticket are escalated efficiently. Ability to research
It System Administrator Durbanville
Kwena Human CapitalDurbanville
collaboration tools. Jira Ticketing System Management: Oversee and administer the Jira ticketing system, ensuring effectively tracks, manages, and resolves IT support tickets and project tasks. ERP Administration: Manage the technologies. Proficient in managing the Jira ticketing system, Sage X3 ERP (Advantageous), Active Directory
It Administrator Cape Town
Mdi ConsultingCape Town Region
collaboration tools. Jira Ticketing System Management: Oversee and administer the Jira ticketing system, ensuring effectively tracks, manages, and resolves IT support tickets and project tasks. ERP Administration: Manage the technologies. Proficient in managing the Jira ticketing system, Sage X3 ERP (Advantageous), Active Directory
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