to Learning: Willingness to undergo continuous training and development, particularly in mastering online Availability : Ability to respond to after-hours calls as needed, ensuring our clients receive support
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position expand their careers in IT, including substantial training and certifications over the first year of employment qualification.
issues
Monitoring and completion of all DBA related ServiceDesk calls
- Backup setup and monitoring
- Participates
Participates in providing 7-day/24 hour on-call support
Essential Requirements
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practices.
how they want and manage everything themselves. We call it Freedom. About the Job No network is the same: the customers cloud-based PBX , troubleshooting call quality issues, or ensuring a smooth number porting essential for this position. For your on-the-job training, aka on-boarding, you'll be expected to be proactive months), you'll be sending lots of emails and be on calls that can take up a good chunk out of your day. This number porting requests: Taking inbound support calls. Proactively assisting customers with their questions
side. Characteristics must include an ability to train and review junior developer's code as well as demonstrate within a remote working environment using video calls Able to remain calm under pressure Analytical thinking
Xcede CALLING ALL CLOUD DATA ENGINEERS An exceptional company, within the media industry, is looking
equipment when necessary.
Hyper-Converged & Storage Infrastructure, Data Centre Networking & Security, and related fields.