detail
their forward-thinking and visionary Analytics department. You will form part of a successful team and and reporting of data to the various business departments. Job Responsibilities: Create written reports productivity Encourage and maintain a “customer service” philosophy within the BI team with business stakeholders reporting in sales, marketing, and other operational departments Experience in working with the following tools:
that an effective and efficient data management service is provided. Provide overall leadership, strategic and management of the CAPRISA Data Management department. Ensure efficient, high quality and optimal delivery delivery of clinical data management services. Provide technical support to the clinical teams and provide Systems
knowledge base and documentation. Work with business departments to continuously drive application architecture requirements. Passionate about excellent customer service delivery. Self-managed. Excellent organising skills
technical detail Exercise technical consistency Correct system bugs and errors on systems Implement systems Microsoft Integration, Analysis and Reporting Services and other relevant technologies. B.Comm Business
that an effective and efficient data management service is provided. Provide overall leadership, strategic and management of the CAPRISA Data Management department. Ensure efficient, high quality and optimal delivery delivery of clinical data management services. Provide technical support to the clinical teams and provide Systems Maintain day-to-day oversight of the data department to ensure that CAPRISA and study requirements
administrative and technical support services to the Customer Services Division and to ensure the smooth issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS, DMS. signatures and thereafter forwards to the finance department for processing of payment – inclusive of Bank made. Monitors and maintains key contracts and Service Level Agreements as per the end dates for renewal ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved. Monitors
administrative and technical support services to the Customer Services Division and to ensure the smooth issues Data integrity issues relating to Bank service. Effects not cleared base 1, base 2, SMS, DMS. signatures and thereafter forwards to the finance department for processing of payment – inclusive of Bank made. Monitors and maintains key contracts and Service Level Agreements as per the end dates for renewal ATM issues, alternatively logs a call with ATM Service Provider and follows up until resolved. Monitors
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both