scope, quality, time and cost, within the project governance framework. The incumbent is individually accountable Data, Data Sourcing / Processes in the Financial Services industry
Preferred
scope, quality, time and cost, within the project governance framework. The incumbent is individually accountable Data, Data Sourcing / Processes in the Financial Services industry Preferred • Qualification in Finance/Business
product and service development. Familiarise yourself with new products and new service offerings. Complete Complete SEED Training. Attend specific training sessions assigned to you from your manager. Stock control
performing the tasks that comprise the administrative service offering to Clients, thereby contributing to the Minimum of 2 years' experience Industry related training MS Office Word and Excel - non negotiable Must FICA acts and other relevant legislation Client Services Ensure the accurate production of all Client portfolio Relationships Develop and maintain relationships with key service providers, particularly Fund Managers and life
performing the tasks that comprise the administrative service offering to Clients, thereby contributing to the Minimum of 2 years' experience Industry related training MS Office Word and Excel - non negotiable Must FICA acts and other relevant legislation Client Services Ensure the accurate production of all Client portfolio Relationships Develop and maintain relationships with key service providers, particularly Fund Managers and life
Service Delivery Manager – Operations The individual must play a critical role in ensuring the alignment alignment between the client service level agreement and operational delivery, whilst also removing the current add-ons to maintain consistency and quality in service delivery. 1. Customer Relationship Management (CRM): processes to ensure smooth communication and seamless service delivery to clients. Complete knowledge of ISO building and managing relationships with vendors and service providers. 3. Change Management: Facilitating changes
(Non-Negotiable)
(Non-Negotiable) RE Exams and industry related training FAIS and FICA and other relevant legislation 1 details on the Client management system. Client Services: Take and prepare client meetings. Request house all Client enquiries, in-line with the company's service offer. This may include delegating the Client inquiry Client relationship in-line with the sale and service offering, to achieve the desired retention levels
(Non-Negotiable) RE Exams and industry related training FAIS and FICA and other relevant legislation 1 details on the Client management system. Client Services: Take and prepare client meetings. Request house all Client enquiries, in-line with the company's service offer. This may include delegating the Client inquiry Client relationship in-line with the sale and service offering, to achieve the desired retention levels
Survey completed weekly on clients feedback of services Minimum requirements: Senior Certificate or equivalent A minimum 1 years' experience in an Internet Service Provider support center environment. Excellent customer experience by delivering optimal customer service. Able to communicate fluently and effectively (written deadline driven and passionate about customer service excellence. Must be able to use initiative and