ROLE PURPOSE The Field Services Engineer L2 (is the first point of contact for VodacomNexio users and Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all IT operations (essential) Experience in Remedy Service Desk (advantageous) A and N certified Excellent
requires the services of a Client Services Administrator who will provide client support services in an accurate Essentials : Providing a high standard of client service Resolving customer queries and requests from incoming able to perform under pressure Excellent client service Excellent business writing skills and telephone Passion for service delivery Qualification : Grade 12 Previous experience in a client services environment environment will be an advantage Knowledge of customer service principles & practices MS office literate
environment Minimum 3 years experience in client service/ medical representative/ interaction with Specialists
environment Minimum 3 years experience in client service/ medical representative/ interaction with Specialists
requires the services of a Client Services Administrator who will provide client support services in an accurate Essentials : Providing a high standard of client service Resolving customer queries and requests from incoming able to perform under pressure Excellent client service Excellent business writing skills and telephone Passion for service delivery Qualification : Grade 12 Previous experience in a client services environment environment will be an advantage Knowledge of customer service principles & practices MS office literate
relationships and maintaining/ growing the Company's services in their allocated geographical area thereby increasing Consultant must ensure that the most appropriate services are sold to meet the client's needs within legislative requirements i.e. sales forecasts, terminations, clean-ups, new business, pipeline and existing business legislative requirements. Ensure that the sale of services meets the Company's terms and conditions and DSO activity. To be the first point of contact for all services offered by the company Visit client base in line
relationships and maintaining/ growing the Company's services in their allocated geographical area thereby increasing Consultant must ensure that the most appropriate services are sold to meet the client's needs within legislative requirements i.e. sales forecasts, terminations, clean-ups, new business, pipeline and existing business legislative requirements. Ensure that the sale of services meets the Company's terms and conditions and DSO activity. To be the first point of contact for all services offered by the company Visit client base in line
administrative, and front office role;
Language stock and order office supplies (beverages and cleaning material)
sales targets and provide outstanding customer service. Visual Merchandising: Ensure the store is visually Engagement: Foster a culture of excellent customer service and resolve customer queries or issues effectively followed, and the store is well-maintained and clean. Training and Development: Train and develop your
completed on time and within budget. To ensure service request are attended to in accordance with the immediately. To ensure workshop and work area is kept clean and equipment is always maintained in a good condition