Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying the company Previous experience in outbound call centre roles or sales environments will be a bonus but
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying the company Previous experience in outbound call centre roles or sales environments will be a bonus but
and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
Supervisor role in the following region: Cresta Shopping Centre, Randburg Must have minimum requirements as follows:
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
maintenance schedules, installing components, parts, oil, water and upgrades when required and control corrosion performing preventive maintenance and for calling-in repairs Standby and call-out as and when required Off-load
Further requirements: Preferably reside in the East Rand and surrounding areas Grade 12 Fully bilingual in
internal clients Design manufacture and install water, air, gas and steam reticulation according to relevant structures. Perform standby duties, responding to calls after hours regarding failed equipment, plant and
operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and