further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching
Ensure that the team maintains high quality data capture, updates, attachments, and financial entries
leading orthodontist is looking for a Medical Receptionist to join their company, Requirements: Medical
leading orthodontist is looking for a Medical Receptionist to join their company, Requirements: Medical
admin with adjustments on the system
Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
the insurance process and policy Knowledge of Call Centre policies, procedures, processes and systems Knowledge
operational information and reports.