Training Call Centre Jobs in Sandton, Gauteng

Call Centre Agent

Sandton

 Market related

further expansion, we currently have the role of Call Centre Agent.

Purpose of the job:

Ensuring Applying customer service/care principles to all calls

Working with People

Ability to learn grasp information

Minimum 1-year previous call center experience (Preferred)

Excellent listening

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Call Centre Team Manager Sandton

 Nutun

Sandton

experience. The incumbent will manage and support the Call Centre Agents in achieving required input and output and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key Environment • Knowledge of the function, process in a Call Centre Environment • Systems. • Track record of Coaching

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Team Leader: Fraud Analysis (bank Call Centre)

 Talenco Recruitment Specialists

Sandton

System Ensure that team members complete mandatory training on systems and processes Ensure that bank guidelines levels Coach and guide staff Ensure that SOPs and training material are kept up to date Payments systems teams and shifts Relevant Diploma / Certificates / Training courses in Fraud Risk Management

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Training Administrator

Sandton

 6000

Developing Training Programs Creating Processes and Procedures Updating Manuals and Materials Conducting Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Service Standards Enrolling Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs

Program Design: Develop a detailed training plan outlining objectives, content, delivery methods criteria for each training program.

Content Development: Create or curate training materials, including

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Call Coordinator

Sandton

 Negotiable

Innovators Thrive!

We are seeking a Call Coordinator with strong communication skills do:

• Call Management
• SLA Reporting
• Productive Time
• Call Escalations
• Call Escalations
• Call Updating and Quality Assurance

Your expertise:

• Minimum Minimum 1 – 2 years Call Coordinator Experience
• Microsoft Office Knowledge
• Basic IT

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Training Administrator Sandton

 Flink Recruit Pretoria

Sandton

Client is looking for a Training Administrator, located in Sandton. Developing Training Programs Creating Processes Manuals and Materials Conducting Training Sessions. Monitoring Training Effectiveness Upholding Customer Maintain training records Needs Assessment: Conduct a thorough needs assessment to identify training needs performance data. Program Design: Develop a detailed training plan outlining objectives, content, delivery methods criteria for each training program. Content Development: Create or curate training materials, including

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Senior Contact Centre Agents

 Freerecruit

Central Johannesburg

Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage

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Project Manager - Infrastructure & Data Centre Specialist

 Praesignis Ltd

Sandton

for a Project Manager - Infrastructure & Data Centre Specialist to join their team This is a Hybrid related to a move of infrastructure between Data Centres. To plan; direct and co-ordinate the activities

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Wellness Assistant- Clicks Barlowpark Lifestyle Centre

 Clicks Group Limited

Sandton

related experience Selling skills; customer related training Desirable: Experience working with sports nutrition

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Project Manager L3 - Infrastructure & Data Centre Specialist - Contract

Sandton

 R600 - 650 per hour

Project Manager L3 - Infrastructure & Data Centre Specialist to join their team in Sandton on a contract related to a move of infrastructure between Data Centres.

Knowledge, Skills and