solutions provider dedicated to delivering the utmost customer satisfaction across diverse sectors, including high-performing team to enhance customer experiences, cultivate customer accounts, and drive operational parameters of customer margin policies. Collaborate with the Sales Team and customers to ensure delivery excellence across all aspects. Coordinate with Customer Services to manage returns, replacement devices Manage customer purchase orders in collaboration with the procurement team. Handle customer back-order
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering mail routing, and account management Logging customer queries and updating tickets with SLA time Remote
1st and 2nd line technical support to business customers. About the Company We pride ourselves immensely receive, consummately professional, world-class customer service. We offer exceptional telephone services a recipe that not every cook can prepare. Our Customer Experience team currently consists of 4 sales South African customers. This can be by phone, chat or e-mail. We're looking for a customer service wizard configuring VoIP phones , making changes on the customers cloud-based PBX , troubleshooting call quality
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
staying abreast of market trends Essential to be custom service orientated Excellent eye for detail and submit for processing and dispatch Ensure all customers are answered from the enquiries Managing the sales company products on Takealot, Amazon and similar customers, uploading products and images for approval, maintain all registered domains are renewed Handle all customer queries e.g. troubleshooting, price queries, complaints
in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get involved involved and deliver in complex projects for customers. Assist with technical presales, design, and project keeping management skills. Presentable and excellent customer facing, communications and phone skills. Be commercial
technology solutions provider committed to ensuring customer satisfaction across various sectors including verifying information, creating BoMs based on customer requirements, and sharing them with relevant stakeholders various products and solutions across different customer sizes and types; Foster internal collaboration through all stages of the sales cycle, understanding customer decision-making processes while managing vendor
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create understanding of database design, scripting, and custom layouts. Experience with FileMaker Server and FileMaker
in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement opportunities to improve what we do, improve customers IT systems, and find smarter ways to deliver excellent topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get involved involved and deliver in complex projects for customers. Assist with technical presales, design, and project keeping management skills. Presentable and excellent customer facing, communications and phone skills. Be commercial
technology solutions provider committed to ensuring customer satisfaction across various sectors including portals. Deep understanding of sales cycle and customer decision-making processes. Knowledge and relevant Juniper. Skilled in creating requirements based on customer networking needs (e.g., size, performance, security