Development Receives specifications from relevant departments for the application to be developed. Analyse the deadlines can be met and contacts relevant department for clarification. Selects technology to be used
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
(saswitch queries, etc.) · Liaising with various departments both at branch and head office level Dispatching Compiling a dispatch e-mail to technicians and other departments, detailing queries that are not resolved · Handling logging tickets · Escalating tickets to relevant departments · Opening tickets and following up with both
the position of I.T Admin Support in the I.T Department of the National Bargaining Council for the Clothing
knowledge base and documentation. Work with business departments to continuously drive application architecture
collaborate with subject matter experts from various departments to gather requirements, define KPIs, and implement
support, to critically analyze and advise the department on data driven insights and trends, and create
support, to critically analyze and advise the department on data driven insights and trends, and create
Encourage Pro-active dialogues with the Operations Department Continuously monitor the operational systems
Work and collaborate with the rest of the IT department to help develop the strategy for long term Big