a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing of calls are resolved per day.
the Helpdesk system, telephone and e-mail Provide timely and professional assistance to end-users Guide Aderant (Practice Management Software) General Assist HR with operations staff skills audits Provide guidance their reported issue/s and expected resolution times Collaborate with the team to escalate complex issues
quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking staff through resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting
our team. In this role, you'll play a crucial part in analyzing data to provide valuable insights that Business Intelligence Data Analyst Africa during time of absence.
Advantageous:
continuous improvement.
times.
Develop reporting and integration's as integral parts of the overall solution. Offer technical input in also) Ability to work both independently and as part of a team. Eligibility to work in South Africa. Seniority Level Mid-Senior level Employment Type Full-time Skills Microsoft Dynamics Software Development IT
all the active Local Part Numbers and matching them to existing or new Global Part Numbers (GPNs). Main Main responsibilities Match all the active Local Part Numbers, in accordance with priorities and targets team Prevent the creation of new unmatched Local Part Numbers Implement the GPNs in the local ERP system system Provide general and technical data on existing part numbers, add local translation of product titles (technical background is a plus) Knowledge of local Part Numbering and ERP systems Experience with Microsoft
it's a full-time, in-office position. If you're ready to elevate your career and become part of a passionate
specifications in line with standards. Able to work as part of and lead/ provide guidance (as needed) to a squad broader Agile principles -; of just enough, just in time and a clear articulation of customer value. Critically channel processes and digital features to establish time, revenue and cost parameters and make innovative
specifications in line with standards. Able to work as part of and lead/ provide guidance (as needed) to a squad broader Agile principles -; of just enough, just in time and a clear articulation of customer value. Critically channel processes and digital features to establish time, revenue and cost parameters and make innovative
be responsible for handling query resolution as part of 3rd line support, ensuring system security, and processing systems and multi-threaded, high volume real-time systems will be advantageous. Experience in Postilion excellence, we encourage you to apply and become part of our client's continued successes. Apply now For