Location: Kwazulu, Natal, Durban
Job
The IT Technician is responsible for installing and maintaining computer hardware, software, and networks
As an ICT Technician, you will be responsible for the support and maintenance of company software
Position: ICT Technician Hire Resolves client is looking for a skilled ICT Technician to join their team procedures Requirements: Proven experience as an ICT Technician or similar role Proficient in Microsoft Windows
out first line support to clients, dispatching technicians, following up with merchants and dealing with Dispatching · Overseeing the activities of the technicians in specified areas · Checking all the “critical” errors where possible, monitoring and informing technicians of new and closed criticals · Conducting telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising critical transaction · Compiling a dispatch e-mail to technicians and other departments, detailing queries that
out first line support to clients, dispatching technicians, following up with merchants and dealing with Dispatching · Overseeing the activities of the technicians in specified areas · Checking all the “critical” errors where possible, monitoring and informing technicians of new and closed criticals · Conducting telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising critical transaction · Compiling a dispatch e-mail to technicians and other departments, detailing queries that
unit / camera issues in the field 6. Assisting Technicians with installations 7. Pairing of auto remotes