Service Desk Engineers provide IT end-user support on various components of an IT environment, including incidents or service requests and you will continuously better yourself through training and research and the face of the company. Deliver exceptional service to internal and external customers. Respond to ticket/ task time entries. Provide guidance and training to customer personnel, empowering the users to
for a Head Service Manager to meet a specialist recruitment consultant within the IT industry that could growing company within the Banking industry is looking for a Head Service Manager who can; but not limited limited to; develop support service management, develop new ITSM tool requirements and ensuring Capacity Management qualification/certification At least 5 years'experience in a Service management environment Experience working in Risk
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
being a Client Experience Manager in security services. Your mission? To make sure customers feel like delivering top-notch service and handling all the ins and outs of our Security Services Department. Your of hands-on experience managing operations and service delivery in complex customer environments. Additionally years of experience leading multicultural teams in service delivery settings. Your ability to foster collaboration Moreover, a strong understanding and exposure to service management tools and monitoring mechanisms are
scene? That's where you come in as the Technical Service Lead. Your mission? To blend business goals with desktop support. And hey, as you dive into airline industry tech, your insights will be gold, steering your heights, they are seeking a skilled Technical Service Lead to join their Aviation Department and contribute
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits a leading firm within the technology solutions industry. We are seeking a dynamic and experienced Business Business Unit Manager to oversee our client services division. In this role, you will be responsible for a track record of delivering results in client services, we invite you to join our team and be part of Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of
Senior Client Service Analyst to join our team. As a seasoned Senior Client Services Analyst, your support on systems and services to clients across various markets and services, including specialized
What you’ll do:
You will
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform Our Consultants are highly sought after in the industry for the delivery of mission critical projects projects, as our versatile knowledge of financial services, business analysis, data systems, quantitative experience strategic insight allows us to provide a unique service to our clients. We are always looking for new CA stakeholders Understanding and consideration to critical industry financial regulation in the performance of your
and insurance. Through our bespoke consultancy service, we work with leading banks and insurers to transform Our Consultants are highly sought after in the industry for the delivery of mission critical projects projects, as our versatile knowledge of financial services, data systems, quantitative experience and strategic strategic insight allows us to provide a unique service to our clients. We are always looking for new talent stakeholders Understanding and consideration to critical industry financial regulation in the performance of your
Area Leading Financial Services Company requires a skilled Cyber Security Engineer with expertise in penetration environments Configure and manage AWS security services, such as Identity and Access Management (IAM) Network Access Control Lists (NACLs), Key Management Service (KMS), and CloudTrail. Matric / Grade 12 Tertiary methodologies and tools. Strong understanding of AWS services, architecture, and security best practices (AWS CIS Benchmarks Cloud-native security tools and services, such as AWS GuardDuty, AWS Inspector, AWS WAF