motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.
Responsibilities:
Looking for Exceptional Customer Service? Our Call Center Agents Deliver Excellence Are you in need of unparalleled customer support that leaves a lasting impression? Look no further Our team of dedicated call center professionals with extensive knowledge of our products/services, ensuring accurate and insightful assistance for inquiries. ✅ Empathy: We understand that every customer is unique, which is why we approach each interaction times for customers. ✅ 24/7 Support: Whether it's day or night, weekends, or holidays, our call center operates
Call Centre Manager post available in Cape Town for a 50 Seater in the Collections industry
3 years Call Centre Management / Supervisory exp essential
Exp
We're seeking a Call Centre Agent - Contract position for a client to be based in Claremont , Cape Town Answer incoming calls and respond to customer's emails. Management and resolve customer complaints. Identify Provide product and service information to customers Matric Must have Call centre experience – at least
procedures as and when required;
to join our team on a one-month contract basis as Call Center Sales Agents. In this role, you will be responsible pharmaceutical products, tracking orders, and ensuring customer satisfaction.
Key Responsibilit Responsibilities:
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team engage with customers and drive sales.
Key Responsibilities:
- Conduct outbound calls to customers
to promote products and services
- Provide exceptional customer service by addressing inquiries
opportunities
- Maintain accurate records of customer interactions and transactions
Requirements:
Call Centre environment, receiving inbound calls
- High energy levels
respond to the customers’ needs with helpful solutions, delivering a high-quality service
for: A highly skilled performance-driven Inbound Marketing Specialist with B2B SaaS industry ex will be responsible for developing and executing inbound marketing campaigns and initiatives that drive track record in leading and executing successful inbound marketing campaigns in the B2B SaaS industry
generate repeat business and referrals. Liaise with customers telephonically and via email regarding, new orders and stock availability. Provide excellent customer service and accurate information regarding the product Processing orders for Account customers and COD customers. Ensuring account customer has sufficient credit available for COD customer prior to placing orders. Processing delivery notes Follow up with customers who haven't environment and the ability to handle stress. Inbound sales experience required Textile experience required