Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated and having fun. Your Role: Customer Interaction: Handle incoming calls and inquiries with professionalism Problem Solving: Assist customers by resolving issues and providing product/service information. Data Entry: Entry: Accurately log call details and customer information. Team Collaboration: Work closely with team team members to ensure customer satisfaction and meet team goals. What We're Looking For: Excellent Communication
dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
our services within South Africa.
With further expansion, we currently have the role of Call Centre
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and
Represent the customer to the rest of the business - Customer Advocate
Demonstrate
Competencies:
Must have inbound and outbound experience
Good reading abilities and written
Applying customer service/care principles to all calls
Working with People
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not or NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client broker/client queries Articulate company products and services to brokers/clients Liaise with broker consultants handle related queries Share information with customers to build their understanding of products Create advantageous Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre Centre experience in a Financial Services or Medical Health environment. Excellent oral and written communication
Call Centre based in Sandton requires the services of a call centre agent. Customer service Client liaison Pastel Must have at least two years' experience in a call center NOT NEGOTIABLE: Must be able to work night
leadership role. If you have a passion for customer service, a commitment to exceptional quality, and with customers to effectively promote and sell products. Cultivate and maintain robust customer relationships Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
telecommunications industry is hiring for a Call Centre Supervisor for a limited 3-6 month contract with performance and output of the Service Centre Consultants to drive operational service delivery. The candidate for a specific client across 2 different desks (inbound and outbound).
We require services of Outbound Call Centre Agent to Sell a range of insurance, financial or other products products to potential customers Making professional sales call to customers. Knowing the product being sales are made. Treating the customer fairly. Understanding the call centre metrics and consistently achieving achieving minimum metrics. Capturing and recording sales call details 100% in the CRM system. Adhering to policies Microsoft Word and Excel. Good typing skills. Prior call Centre sales experience minimum - 2 years. Prior sales
the Company's reputation by ensuring that all Customer requests are executed in a timely and professional maintaining open customer PO's. Managing rental engine transactions. Preparing Customer Sales Force entry documents. Validating Customer details on SA Menu and Sales Force. Loading new Customer Details. Preparing Department for authorisation. Assisting the Service Centre department with the opening of order tasks administration. Provide assistance and support to the Customer Service Department. Perform all other duties as required