customer service, a commitment to exceptional quality, and are seeking a company that can provide you Consistently surpass sales targets. Proficient in cold calling and adept at handling objections with confidence must have : Matric Certificate- NQF Level 4 Call Centre/ Retail Sales Experience (Advantageous). South
listening skills. • Self-motivated. • Adaptability. • Quality orientated and organised • Must be highly proficient
listening skills. • Self-motivated. • Adaptability. • Quality orientated and organised • Must be highly proficient
requested for meeting customers Business Objectives QUALITY MANAGEMENT Implementation and review of test processes resolution or escalation. Contribute to testing quality standards in alignment with the overall test strategy
Datacentrix is looking for Quality Systems Specialist with over 5 years working experience with experience Sharepoint administration. Management of Datacentrix Quality Management Systems ensuring : - Standardization controlling impact over) 1. Standardization of Quality Management systems and platforms - Input and Maintenance - Management Review coordination - Control of Quality Management Documents and Records recommendations proposals and decisions 4. Administration of all Quality Documentation - Drafting, checking and collating
and technical service enquiries through inbound calls and provide end-to-end service.
Main
needs from all demographics, delivering a high quality, professional service to these customers. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
/> MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS)
Contact Centre Team Coach
Based
voice/messaging customer services team and to maintain quality of service delivered in conjunction with Altron
expected to work within all teams of the Contact Centre to ensure that the Customer Experience is delivered
through different forms
maintenance Technical support to tutors, students and trainers; documentation and template creation Tech savvy
Targets: Meet productivity benchmarks and adhere to Quality and Compliance processes to minimize business risk least 2 years' experience in a Sales Outbound Call Centre, particularly in selling long-term insurance