roughly around 6-12 calls during that shift. The work consists of the following: People call in for the physician physician on call – 40% (ortho, neuro, cardiology etc.) After hours clinic calls about 25% of calls. People People calling in to speak to the Physician on call (e.g. foot surgery in extreme pain needs to talk to the the ortho on call) Babies born during the night need to be registered for physician calls the next day day Transfers roughly 10% of calls Agents also do alerts for teletracking notifications e.g. fridge is
roughly around 6-12 calls during that shift. The work consists of the following: People call in for the physician physician on call – 40% (ortho, neuro, cardiology etc.) After hours clinic calls about 25% of calls. People People calling in to speak to the Physician on call (e.g. foot surgery in extreme pain needs to talk to the the ortho on call) Babies born during the night need to be registered for physician calls the next day day Transfers roughly 10% of calls Agents also do alerts for teletracking notifications e.g. fridge is
also maintain and increase the standard of customer service across the retail areas, driving team performance strong leadership, organizational planning, customer service, and successful execution of all field operations is equipped with the necessary tools of trade. Customer engagement – Ensure that all staff are coached coached to understand the importance of a good customer experience. Responsible for managing staff to ensure all stores consistently receive acceptable customer service. Training and staff development – Ensure that
relationships with Microsoft customers. Grow share of wallet within these customers of primarily Microsoft working with customers at all levels of an organization including high-profile customers. Experience in develop solutions. Working experience in a customer service environment. Experience preparing and presenting self-motivated, and display a high level of energy. Customer service orientated. Enjoy collaboration and able to
Our client requires the services of an Oracle EBS SCM (Functional Solutions Architect), full-time during solutions for customers. Able to take a lead role for a product/component in customer support. Must have systems architectures. Translate business and customer requirements into architectural specifications Pricing, Advanced Supply Chain Planning . Excellent customer focus and communication with strong organisational to plan and execute daily work activities for customers and internal management while working remotely
with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum Metropolitan future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria management experience in the insurance and/or financial services industry Strong understanding of the South African problem-solving skills, with a focus on delivering customer-centric solutions Excellent leadership, communication
collaborators. Who are we looking for? We are calling out all Business Intelligence Analysts who are
those in their last year of study and require In-Service Training in order to obtain their qualification skills & negotiations – Ability to persuade customers to buy products or to increase sales and to identify Adaptability, Problem-solving Relationship – Customer focus, Builds and maintain relationships, Engagement
internal and external stakeholders, handling phone calls, emails, and any other communications in a professional
and offer customer support. The goal, overall, is to build both the engagement rate and customer loyalty