Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
or Supervisor at CUM Books Greenstone Shopping Centre. With a history spanning over 80 years, C.U.M. growth and success of CUM Books Greenstone Shopping Centre. Apply now and be part of a team with a purpose
Minimum Requirements:
OF DUTIES : Handle telephone queries. Record all calls received. Attend to all claims queries received
Requirements: Matric 3- 5 years experience as a Claims Assessor or Insurance Loss Adjustor or similar role Fais specialised work including the improvement of quality, standards and outputs within defined work routines Definition: Commits to achieving and maintaining high quality results and provides a prompt, suitable and personalised productively to complete assigned tasks. Claims, Assessor, Insurance, Loss, Adjuster, Johannesburg, and
Reference: JHB002494-TR-1 We are recruiting for a Data Quality Specialist. Data profiling, cleansing, validation and reviewing the quality (accuracy and integrity) of data. Defining data Quality standards. Ensure adherence adherence and conformance to data quality standards. Developing data quality matrices and dashboards. Performing
experienced Quality Control Manager specializing in Chemistry and Microbiology. As the Quality Control Manager Manager, you will ensure the quality, safety, and compliance of products through effective management regulations and guidelines Develop and implement quality control procedures and protocols Perform method related field Minimum of 8 years of experience in a Quality Control role within the FMCG industry Strong knowledge
ensuring that all our patients receive comprehensive quality nursing care. Duties and Responsibility Risk Management of controls. Quality management and infection control. Compiling and management of quality processes in reporting, investigation and close out of all quality and environmental incidents and deviations to standards multidisciplinary team. Measuring performance against the quality objectives, evaluating the results and co-ordinate control Knowledge and skill in quality assurance, improvement of quality, infection control, health and
civil, criminal and labour related matters in a call centre environment. May be required to work flexi hours (written and oral); Must be able to function in a call centre environment. Experience and Qualifications Matric clients in line with Clientele brand and task quality standards; Customer centric engagement with clients;