Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager team members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct assessments. Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing a primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
corporate clients Lead generation which involves cold calling & Networking. Develop relationships with key improve opportunities for new sales. Excellent phone manner, rapport building and relationship management meetings Maintain contact in form of emails and phone calls with key decision makers. Create Ingenious Opportunities Accountabilities Achievement of Turnover, appointment and daily call goals as set by manager. Based on clients trialling administration Follow up emails post-appointment/post-phone call Handover forms Keeping client database updated
corporate clients Lead generation which involves cold calling & Networking. Develop relationships with key improve opportunities for new sales. Excellent phone manner, rapport building and relationship management meetings Maintain contact in form of emails and phone calls with key decision makers. Create Ingenious Opportunities Accountabilities Achievement of Turnover, appointment and daily call goals as set by manager. Based on clients trialling administration Follow up emails post-appointment/post-phone call Handover forms Keeping client database updated
Proficient at handling both inbound and outbound calls.
- Experience with both early stage and late
hardworking, self-motivated candidate.
- Excellent phone etiquette and fair drafting skills.
- Able
accountant