Amortization). The K.A.M. shall actively pursue new customers for diversification. The K.A.M. provides industrial industrial solutions and associated services that meet customers' needs and requirements in terms of performance development roadmap with identified relevant potential customers and promote the company's offering Budgeting and relationship with customers based on trust and professionalism with frequent visits, knowledge of customer pains business follow-up. Represent the customer internally (interface between customer and the company and products)
development roadmap with identified relevant potential customers and promote value offering
services to customers. Discussing equipment needs and system requirements with customers and engineers Collaborating with the sales teams to understand customer requirements and provide sales support. Generating modifying products to meet customers' technical requirements and needs. Helping customers who have problems with
Richards Bay. The Spare Parts Manager reports to the Customer Relations Manager and manages 6 subordinates. spare parts revenue as well as the increase of the customer service levels. This position is key for the increase increase of turnover and profitability by increasing customer satisfaction. Spare Parts function Manage the parts and implement a process roadmap to fulfil customer demand. Budgeting and forecasting order intake and market offerings. Expedite all customer orders. Manage customer relationships with regular progress
development roadmap with identified relevant potential customers and promote value offering Build and maintain maintain strong business relationships with customers based on trust and professionalism with frequent interaction interaction and understand of customer challenges Manage Key Customer relationships and participate in closing
Drivers to ensure flawless service delivery to our customers daily Spot check: Uniform, Orders, staff attendance escalated customer complaints Provide constant feedback to the Area Manager on unresolved customer queries
Drivers to ensure flawless service delivery to our customers daily Spot check: Uniform, Orders, staff attendance escalated customer complaints Provide constant feedback to the Area Manager on unresolved customer queries
merchandising activities as per cycle brief Feedback on customer complaints, queries and requests Communicate and
facility optimally in order to surpass client and customer expectations Attend all relevant meetings with
Knowledge of company products, grades, specs, customers and suppliers Market Related