The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong to be able to handle team and customer emotions in a service industry where service interruption is common common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS Office
The role is to support Customer Service Agents in delivering exceptional customer experience to their guests Competencies, Skills and Abilities: Must have a strong customer experience background. Must be keen on working change and an environment where that is process and customer experience driven. Able to confidently build strong to be able to handle team and customer emotions in a service industry where service interruption is common common. 2 years Team Leader experience (Managing a team of more than 10) Computer literate (MS Office
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
Reference: DUR002081-CW-1 DUR002081 – OUTBOUND CUSTOMER SERVICES AGENT (6 Month Contract) –PROSPECTON Purpose confirmations to customers. Handle hazardous applications and paperwork. Invoice customers and process creditor
Merchandising Team Leader based in Durban to start as soon as possible Job Purpose A Merchandising Team Leader Merchandising Team Leader is fulfilling their KPI’s. Responsibilities Greet and acknowledge customers (e.g. store with customer and where needed, escalate to management to resolve issues. Feedback on customer complaints escalated and sorted out. Deliver customer satisfaction by managing customer communication. This includes includes, recording and promptly acting upon customers complaints, queries and requests and feedback accordingly
position based in Durban for a Mechanical Maintenance Leader for one of our big factories MINIMUM QUALIFICATIONS RESPONSIBILITIES Manage the Mechanical Maintenance team. GMR2.1 appointee responsibility for the site. Accountable intended or existing service conditions. Ensures delivery of best-in-class services to the business. Accountable mechanical facility Manage the formation of empowered teams for fast resource leveraging. Provides engineering purchasing of needed parts. Ensures that empowered teams apply the work process consistently and effectively
We are currently on a search for a Shift Leader Maintenance to provide competent and cost-effective maintenance maintenance and engineering support, service, advice, solutions and techniques to maximise plant production
We are on the hunt for a customer journey optimisation expert who will strategically enhance every touchpoint maximise customer lifetime value. What you will do: Maximize the customer LTV and customer experience (Churn), growing Gross Profit, driving Sales Perform customer behaviour analysis and create, execute and monitor propositions and business cases. To formulate customer value management plans for the various segment outflow activities. Increase average revenue per customer by identifying cross / upsell activities, decrease
Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The College, Westville Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: student is advised correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/or Head: frame in line with the agreed Service Level Agreement for the Customer Relations Centre and escalates escalates queries to the Senior Customer Relations Officer where appropriate. Captures details of all student
near the Sea? Join Our Team in KZN!
German-speaking Customer Service Advisors | R288K/annum
team as German-speaking Customer Service Advisors at our state-of-the-art
office in Durban!
As part of our global customer-centric company, you''ll have the chance
consumers from around the world, providing exceptional customer experiences primarily through inbound calls. Your
for helping others and providing exceptional customer service
Strong interpersonal skills and attention