These include: queries from customers, assisting with complex service calls, technician support, queries in stressful situations
communication skills
PC literate
Customer service skills in retail
General retail Operations
and experienced Retail Store Managers at their Canal Walk branches. Must have Matric with at least 3 years'
Armed Repsonse Tactical Reports Communicate with Customer PSIRA FIREARM COMP STATEMENT OF RESULTS - B P
qualification is a prerequisite
dealing with customer calls and correspondence. Update customer details and communication on customer debtor quality of calls in line with service level agreements (SLA's).
motivated and experienced Call Centre Supervisor to join our team. The Call Centre Supervisor will be responsible responsible for overseeing the daily operations of our call centre, ensuring that agents meet performance targets improve agent performance, and managing escalated customer inquiries. The ideal candidate will have strong and a passion for delivering exceptional customer service.
Responsibilities:
Reference: PTA000709-TM-1 We are seeking a highly motivated Campaign Manager to join our Client. The ideal candidate will possess intermediate Excel certification, impeccable attention to detail, excellent communication skills, and the ability to work autonomously. Creativity in drafting new SMS or
you will be the first point of contact for our customers, providing support and resolving queries via multiple live chat. This role is essential for maintaining customer satisfaction and contributing to the overall success success of our operations. Responsibilities: Customer Interaction: Handle incoming queries and provide provide timely and accurate responses to customer inquiries through various communication channels. Problem Problem Resolution: Identify customer needs, clarify information, research issues, and provide solutions
Building campaigns using: