expertise as a Cruise Staff/Waterpark Cruise Staff Manager in a similar working environment at sea or ashore outdoor sports and games as applied to the Cruise Industry.
tourism industry or in customer facing roles
and training to improve agent performance, and managing escalated customer inquiries. The ideal candidate nsibilities:
experience in managing a portfolio of clients? Our national client in the packaging industry requires a and effectively. You will play a pivotal role in managing sales orders, coordinating with internal teams 07:30 – 17:00 DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound
experience in managing a portfolio of clients? Our national client in the packaging industry requires a and effectively. You will play a pivotal role in managing sales orders, coordinating with internal teams 07:30 – 17:00 DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound
email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations where required. Communication Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations where required. Communication Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
customers informed about their inquiries, updating and managing incidents, and escalating issues when necessary Additionally, you will follow procedures for managing major incidents, stay updated on company processes their inquiries through phone and email. Update and manage incidents, making sure they are resolved within
plan details on the system
the specifics of the project requirements