Jobs in

First Call Jobs in South Africa

Jobs 1-10 of 14

Mcse Engineer Midrand

 DatacentrixMidrand

Level Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements that can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined


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Help Desk Administrator Germiston

 Avocet Scales And Labels LtdGermiston

and upgrade. 6) Drafting Quotations 7) Offer first call resolution to client. 8) Remote Diagnostic, Remote


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Service Desk Engineer

Cape Town City Centre

Engineer is the first point of contact for clients and vendors, accountable for taking calls, chat
requests respond to tickets
-Provide client with a first call resolution, where possible, leveraging standard


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Onsite Engineer

Cape Town City Centre

respond to tickets efficiently.

  • Strive for first-call resolution for clients, leveraging standard operating


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  • X3 Service Desk Agents I

    Sandton  Negotiable

    experience

  • 1 – 2 Years’ experience in First call resolution
  • Qualifications


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    Field Services Engineer L2

     NexioBellville

    SPECIFIC REQUIREMENTS Resolve as much calls on first call resolution Perform daily health checks in the


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    Security Engineer

     Bashr ConsultingJohannesburg  R720 000

    operational. As well as to Investigate assigned first line support calls and identify the root cause of incidents


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    Customer Service Agent Bryanston

     Kempston RecruitmentBryanston

    Business Solutions Technology company is seeking a highly focused and analytical customer service agent to join the buzz. Use your maturity and calm demeanor to resolve product or service problems. Ability to provide technical customer service, support and vision to grow the business Manage large am


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    Desktop Support Cape Town

     Ilaunch LtdCape Town City Centre

    contract basis Provide First & Second Line support to users Escalate calls Provide feedback on calls


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    2nd Line Support Technician

    Johannesburg  1 Annually

    completed per SLA

  • Process "first point of contact" calls for UPS and systems issues and/or


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