Johannesburg, that will redevelop a system from the ground up. Education: Related Degree Minimum Requirements:
of risks To be part of this brand that creates ground-breaking and premium mobility solutions for the
comfortable with being visible and present on the ground – within the areas you represent. As part of this
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and
Manager in managing the support, processes and staff involved in the support of the customers' systems agents/technical staff when problem areas are identified. • Ensure effective training for support staff by scheduling scheduling ongoing training programs. • Schedule support staff in a manner to ensure uninterrupted support service immediately where low performance is present. • Monthly staff performance stats – report back to Service Delivery performance so it can be formally addressed • Quarterly staff KPI discussions • Weekly; monthly; quarterly and
install software, conduct system tests, and instruct staff on how to use various programs. In addition, you machines and handle password issues.
qualified pipeline of opportunities
qualified pipeline of opportunities
qualified pipeline of opportunities
service. Adhere to SLA's. Training and mentoring of staff. Customer queries, meetings etc. as and when required