implementation of improved processes.
Communicate, train, and interact with personnel on standard compliance
the shop stewards, personnel and handle the daily HR requirements
Responsibilities:
Processes, Analysis and Training
o Understand and map the end-to-end Process
revise and implement SOPs.
o Coach, facilitate, train relevant individuals to implement and maintain.
o Training - Compile training manuals for internal training.
o Employee discipline
requirements of the customer • Evaluate and follow up on service levels • Liaise with various departments • Ensure staff • Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required • Ensure that all HR and payroll records are in place knowledge of Code of Conduct and HR policies • Internal and external services pertaining to the operation
requirements of the customer • Evaluate and follow up on service levels • Liaise with various departments • Ensure staff • Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required • Ensure that all HR and payroll records are in place knowledge of Code of Conduct and HR policies • Internal and external services pertaining to the operation
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the staff Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required Ensure that all HR and payroll records are in place and KPI's Code of Conduct and HR policies Internal and external services pertaining to the operation Occupational
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the staff Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required Ensure that all HR and payroll records are in place and KPI's Code of Conduct and HR policies Internal and external services pertaining to the operation Occupational
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the staff Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required Ensure that all HR and payroll records are in place and KPI's Code of Conduct and HR policies Internal and external services pertaining to the operation Occupational
requirements of the customer Evaluate and follow up on service levels Liaise with various departments within the staff Drive skills development of staff through training and other initiatives as regularly as required problem areas and initiate IR and HR processes as required Ensure that all HR and payroll records are in place and KPI's Code of Conduct and HR policies Internal and external services pertaining to the operation Occupational
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with
customer satisfaction through timely and efficient service. KPIs: Inventory Accuracy Maintain 99% inventory of 95% or higher through timely and efficient service. 95% or higher customer satisfaction Inventory customs clearance Training and Development Ensure all bond store staff are trained and aware of SARS regulations and company procedures. 100% staff training compliance Audit Results Achieve a satisfactory and external audits. Satisfactory audit results Service Level Agreements (SLAs) Meet or exceed SLAs with