plan details on the system
calls and web touchpoints to deliver exceptional service.
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations where required. Communication Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems least 2 to 3 years experience in shipping Customer Services Orientation Excellent Communication and Interpersonal
involvement throughout the Cruise.
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations where required. Communication Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems least 2 to 3 years experience in shipping Customer Services Orientation Excellent Communication and Interpersonal
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in
to promote products and services
- Provide exceptional customer service by addressing inquiries
Strong attention to quality control and time management
- Effective persuasion and negotiation abilities
assist with costings and quotes
skill
-Exceptional communication and customer service skills
-Ability to work without direct supervision
customer-focused individual who has experience in managing a portfolio of clients? Our national client in and effectively. You will play a pivotal role in managing sales orders, coordinating with internal teams 07:30 – 17:00 DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound
customer-focused individual who has experience in managing a portfolio of clients? Our national client in and effectively. You will play a pivotal role in managing sales orders, coordinating with internal teams 07:30 – 17:00 DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound