Service Desk Engineers provide IT end-user support on various components of an IT environment, including incidents or service requests and you will continuously better yourself through training and research and the face of the company. Deliver exceptional service to internal and external customers. Respond to ticket/ task time entries. Provide guidance and training to customer personnel, empowering the users to
l>
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
for a Head Service Manager to meet a specialist recruitment consultant within the IT industry that could growing company within the Banking industry is looking for a Head Service Manager who can; but not limited limited to; develop support service management, develop new ITSM tool requirements and ensuring Capacity Management qualification/certification At least 5 years'experience in a Service management environment Experience working in Risk
Integration Services (API) Manager that oversees and supports all development efforts within external application services into their current enterprise integration services platform. We are currently understanding of financial platforms and data services is critical to this role.
 activities. The candidate must also have strong industry knowledge of current business architecture, data integration, API Management, API Security, Enterprise Service Bus (ESB) and other core integration infrastructure
maintenance procedures Document processes Maintain service desk records Provide first time resolution Knowledge
being a Client Experience Manager in security services. Your mission? To make sure customers feel like delivering top-notch service and handling all the ins and outs of our Security Services Department. Your of hands-on experience managing operations and service delivery in complex customer environments. Additionally years of experience leading multicultural teams in service delivery settings. Your ability to foster collaboration Moreover, a strong understanding and exposure to service management tools and monitoring mechanisms are
scene? That's where you come in as the Technical Service Lead. Your mission? To blend business goals with desktop support. And hey, as you dive into airline industry tech, your insights will be gold, steering your heights, they are seeking a skilled Technical Service Lead to join their Aviation Department and contribute
DEPARTMENT OF INFORMATION TECHNOLOGY SERVICES TRAINING MANAGER (IT) PEROMNES POST LEVEL 8 The successful limited to: Operational training management: Refine and optimise the annual ITS training plan; Design, develop deliver training programmes and individual classes; and present instructor-led and online training sessions; Review training materials and documentation and keep them up to date; Create and communicate training schedules database to track training participants' status and results; Create and administer training event feedback
seasoned professional with a passion for client services and leadership? An exciting opportunity awaits a leading firm within the technology solutions industry. We are seeking a dynamic and experienced Business Business Unit Manager to oversee our client services division. In this role, you will be responsible for a track record of delivering results in client services, we invite you to join our team and be part of Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of