deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
deliver service excellence? We have an exciting opportunity at a Clicks Store for a Service Advisor who ensure service excellence at the point of sale by ensuring fast and efficient customer service and point are trained, competent, motivated and directed to fulfill their duties whilst delivering service excellence the point of sale. To deliver superior customer service by acting as a brand ambassador, being visible visible and offering a friendly and professional service. To support the Group's vision to be the customer's
principles and values - Presenting and communicating information - Analysing - Planning and organising - Coping strategic initiatives • Staff management: - Recruit, train, and supervise optometrists and support staff - to best practices and continuous improvement in service delivery - Address customer feedback and implement vendor relationships • Technology integration: - Stay abreast of technological advancements in optometry optometry - Implement and integrate relevant technologies for enhanced patient care and operational efficiency
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always any customer service issues that may arise and resolves promptly. Keeps management informed. Ensures individual is available. If stock levels are not adequate, informs management. Ensures that shrinkage is kept under being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always any customer service issues that may arise and resolves promptly. Keeps management informed. Ensures individual is available. If stock levels are not adequate, informs management. Ensures that shrinkage is kept under being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always any customer service issues that may arise and resolves promptly. Keeps management informed. Ensures individual is available. If stock levels are not adequate, informs management. Ensures that shrinkage is kept under being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
upselling. Ensures highest levels of customer service are maintained. Ensures product knowledge is always any customer service issues that may arise and resolves promptly. Keeps management informed. Ensures individual is available. If stock levels are not adequate, informs management. Ensures that shrinkage is kept under being met. Monitors ongoing performance needs and training. Creates a positive environment that results in procedures. Previous retail experience / customer service experience. For leadership roles; managerial experience
sales experience.
sales experience.
emphasis on sales experience. Completion of a 2-week training program. Responsibilities: Assist the Store Manager of store operations, including sales, customer service, staff management, and inventory control. Lead profitability. Participate in the recruitment, training, and mentoring of staff to ensure a high level satisfactory manner. By submitting any Personal Information to MPRTC in any form you acknowledge that such such Personal Information by MPRTC and/or MPRTC's clients and/or verification information suppliers. You