Inbound Call Centre Customer Service Jobs in Cape Town
- Cape Town City Centre (30)
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Customer service / support
- Believe Resourcing Pty Ltd (4)
- Eastern Personnel Consultants (4)
- Masa Outsourcing Ltd (4)
- West Coast Personnel (4)
- Freerecruit (3)
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- Last 7 days (13)
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Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder providing a first call resolution experience, while maintaining a high standard of customer service. They also br />
- To be logged onto the Client Services inbound telephone queue and web touchpoint.
- Resolve
- Resolve a minimum of 30 telephone calls per day.
- To respond to and resolve about 15 general/claim-related strive to have zero lost calls per day.
- To log all telephone calls received on the policy/claim
share this job on whatsappInbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of the providing a first call resolution experience, while maintaining a high standard of customer service. They also Client Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Call Centre Agents
FreerecruitKloof Street
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agents
FreerecruitDurbanville
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent
FreerecruitKloof Street
related experience. Deliver exceptional service that exceeds customers’ expectations through proactive, innovative innovative and appropriate solutions Resolve all customer queries efficiently, and within agreed timelines order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Customer Service Manager
Cape Town City Centre
exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play a vital by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
- Develop and implement a customer experience strategy
Customer Service Agent
Cape Town City Centre
R9000 Monthly
Job Description
We are looking for customer-focused and results-orientated individuals, with sound
interpersonal skills, to deliver exceptional service to customers across multiple channels.
Key
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- Query Handling (Inbound/E-mail/Webchat/etc.)
- Responding to a defined range of customer queries or resolutions for customers
- Liaising with internal/ external parties to resolve customer queries
- Escalate manner
- Provide accurate information to customers
Requirements
- Experience
Client Contact Centre Service Administrator
Cape Town City Centre
R11000 Monthly
ðð Join Our Dynamic Client Contact Centre Team! ðð
Are you ready to embark on
filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence?
you!
Position Available: Inbound Client Contact Centre and Correspondence Administrator
inbound calls and web touchpoints to deliver exceptional service.
Customer Service Representative Cpt - Cbd
Believe Resourcing Pty LtdCape Town City Centre
training Night shift allowance when applicable Customized incentive program Free medical aid for the main tools they need to look after their clients' customers as if they were their own. Every employee brings
Centre Administrator Cpt - Cbd
Energy At WorkCape Town City Centre
JHB000099-CP-1 Client Contact Centre Service Administrator Join Our Dynamic Client Contact Centre Team Are you ready filled with bubbly conversations, outstanding customer interactions, and a commitment to excellence? opportunity for you Position Available: Inbound Client Contact Centre and Correspondence Administrator Job policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service. Resolve queries efficiently efficiently, aiming for a first-call resolution experience that leaves our customers delighted. Be the hero who
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