(E.g., ITIL)
·       IT Service Delivery Management
·       Project Management
managers, operational teams, and users IT Service Delivery Managers / Analysts Masterdata Team Management
Passionate about excellent customer service delivery. Self-managed. Excellent organising skills with the
the framework within which to operate. Service Delivery Management Project and contract management of the
within which to operate.Service Delivery Management
the framework within which to operate. Service Delivery Management Project and contract management of the
stakeholder needs, satisfaction, and service delivery Knowledge management: · Ensure that adequate knowledge
the framework within which to operate. Service Delivery Management Project and contract management of the
with business objectives. The service delivery function of a dialer manager revolves around ensuring that
Customer success managers Service desk Technical delivery teams, managers and senior managers Business