Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event monitored, and improved for Incident Management, Problem Management, Change Management, Asset Management, Configuration
Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event Management, Incident and Request Management, Problem Management, Change Management, Release Management, Event monitored, and improved for Incident Management, Problem Management, Change Management, Asset Management, Configuration
with ITIL processes (Incident, Change and Problem management) Analyse and resolve problem tickets Resolve
of ITIL processes (Incident, Change, and Problem management)
Advantageous Skills:
Problem, Incident, Change management)
of ITIL processes (Incident, Change, and Problem management) Advantageous Skills: - Experience with cloud Familiarity with ITIL processes (Problem, Incident, Change management)
Management, Incident & Request Management, Problem Management, Change Management, Release Management, Event
Management Specialist (CMS) Certified Problem and Change Manager (CPCM) Change models and frameworks knowledge
including conflict resolution, problem solving, facilitation skills, time management and ability to plan and ADVANTAGEOUS SKILLS REQUIREMENTS: Incident-Problem management: ITSM Suite / BMC Remedy/Service-Now Database's
technical reports to document network problems, network management guidelines, or network changes. Developing
creative approach to solving problems