solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance
solutions. With a strong commitment to innovation, quality, and sustainability, we have established ourselves industry. We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and success. Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct agents. Conduct quality assessments. Manage debtor engagement escalations. Achieve call centre performance
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
for the position of Head Enterprise Risk & Quality Management (Peromnes Grade 5 ) based at Head Office objectives. Assess the relative impact of combined assurance industry trends on current and future enterprise plans and emergency plan. Quality Management System (QMS) - Develop the Quality Management Policy, framework departments to verify compliance with Implemented Quality Management System. Assess internal policies and requirement. Report Quality system performance and improvements needed. Review the quality system at the planned
for the position of Head Enterprise Risk & Quality Management (Peromnes Grade 5 ) based at Head Office objectives. Assess the relative impact of combined assurance industry trends on current and future enterprise plans and emergency plan. Quality Management System (QMS) - Develop the Quality Management Policy, framework departments to verify compliance with Implemented Quality Management System. Assess internal policies and requirement. Report Quality system performance and improvements needed. Review the quality system at the planned
are looking to hire detail-orientated Quality Assessors (Claims Assessors) x 7Â who be responsible for upholding and enhancing the quality of service delivery within the organization.Â
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Call centre (Randburg - collections) requires a book manager to:
Manage large accounts, working
JHB001829-SS-1 Exciting Opportunity: Head of Assurance and Audit - Join our clients Team in Johannesburg experienced finance professional with a passion for assurance, audit, and regulatory compliance? If so, we invite Head of Assurance and Audit in Johannesburg, Gauteng, South Africa. As the Head of Assurance and Audit will lead robust assurance and monitoring activities, providing independent assurance over financial control Implement and maintain effective monitoring and assurance processes to ensure compliance with regulatory
annual audit plan thereby providing reasonable assurance to stakeholders that key risks are being mitigated
audit coverage and provide insights to enhance assurance provided over the control environment.
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Respect, Accountability, Client-driven, People-centred) and strong Ethics;
Various testing