professional relationship with internal and external customers. Embrace the company safety culture. Put safety
relevant customer service, commercial or technical qualification.
3+ years experience in customer service/e-commerce
service/e-commerce or online product support.
Customer support experience working with electrical components
experience is essential.
Experience in assisting customers with online search and browse for product selection
effective Instrumentation Service Technician and Customer Support. The Company is based in the Johannesburg surrounds. The Instrumentation Service Technician and Customer Support is required to do everything necessary margins, minimizing costs, improving and widening customer relations, ensuring smooth and accurate paperwork main objective of the Company is to ensure happy customers and a profitable business. Ideally work in real at an excellent level of performance and with customers. Work to job completion at the highest standard
structured text PLC programming
Must have a clean police clearance and pass a drug test
Valid driver''s
obtain a medical certificate
damaged goods. 6. SARS Stay current with SARS custom tariff codes on products as well as customs procedures suppliers. 9.To ensure superior customer service to internal and external customers Cultivate positive and superior levels and materials. Pro-actively manage internal customer relationships with key decision makers and influencers
three-phase Forklift endorsement (beneficial). Police clearance. Working at heights certificate (can
Responsibilities Discuss potential solutions with customers based on expert level functional knowledge of products, solutions and services to existing or new customers of the Smallworld line of business Ensure Maintenance stakeholders, including the customer Develop and maintain good customer relationships for the future and deliver presentations to new or existing customers Prepare and deliver demonstrations of solution functionality to new or existing customers Assisting the customers with vendor registrations and/ or
contact Maintain and develop relationship with customers by providing support, information, and guidance guidance Recommending solutions Visiting and quoting customers Following up on quotations Prepare reports by company standards Invoicing customers and order stock to complete customer back orders Doing deliveries deliveries when needed Following up on customer back orders Completing customer planning and visits on Repsly Repsly Doing cold calls to expand customer base Arranging and doing demos on welding machines Completing company
contact Maintain and develop relationship with customers by providing support, information, and guidance • Recommending solutions Visiting and quoting customers Following up on quotation Prepare reports by collecting company standards Invoicing customers and order stock to complete customer back orders Doing deliveries deliveries when needed Following up on customer back orders Completing customer planning and visits on Repsly Repsly Doing cold calls to expand customer base Arranging and doing demos on welding machines Completing company