QUALIFICATIONS/EXPERIENCE 3 years working experience in IT IT Service Desk experience highly beneficial ESSENTIAL SKILLS: Alternatively, sufficient IT working experience incl. IT Service Desk, hardware configuration and technical support
https://www.remotedesk.support/ The Position This Service Desk Technician position is responsible for maintaining service skills. This position reports to our Service Desk Manager. We are looking for an individual who inverter etc, SOUTH AFRICAN CITIZENS ONLY Our service desk engineers are responsible for maintaining user to management regularly. Minimum 3years of service desk experience Microsoft Certified Professional
devices (printing, laptops, desktops, managed service desk, boardroom equipment, Microsoft Services and
Responsibilities:
Proficiency in the Accsys Tools:
Service Desk Software (e.g. Simplicity)
Internal systems
commercial factors. Proficiency in the Accsys Tools: Service Desk Software (e.g. Simplicity) Internal systems
commercial factors. Proficiency in the Accsys Tools: Service Desk Software (e.g. Simplicity) Internal systems
relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge
all users. Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business
incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Provide incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Provide